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Microsoft 365 usage & licence optimisation

Who's actually using what — on desktop, mobile or web — and where the licence spend is leaking.

Demo with representative sample data. Live figures come from the client's tenant over Microsoft Graph (read-only).
£31k
reclaimable / yr
£31,140 a year in reclaimable licence spend
34 inactive licensed users · £9,840/mo committed spend across 6 licence types.
312
Licensed users
248
Active (30d)
34
Inactive licensed
6
Licence types
£9,840
Monthly spend

Medium Desktop licences used only on web / mobile £10,080 / yr

These users hold a licence with the desktop Office apps but never opened one in 30 days — only web or mobile. Business Basic would cover them.
UserOffice apps usedCurrentSuggestedSaving / yr
b.bates@client.co.uk
Web + Mobile only
Outlook, Word, TeamsMicrosoft 365 E3Business Basic£336
j.doyle@client.co.uk
Web only
Outlook, TeamsMicrosoft 365 E3Business Basic£336
+ 28 more usersweb / mobile onlyE3 / Business StandardBusiness Basic£9,408

Medium Paid seats not assigned £16,380 / yr

LicencePaidUsedUnusedCost / yr
Microsoft 365 E318016812£4,766
Business Premium604119£4,240
Power BI Pro401228£2,755

Medium Overlapping licences £4,680 / yr

UserDuplicatedSaving / yr
a.khan@client.co.ukE3 + standalone Exchange£40
+ 11 more userssuite + add-on overlap£4,640

Users & usage inactive first

UserStatusLast activityWhere usedOffice apps
k.singh@client.co.ukidleneverOWXPT
b.bates@client.co.ukactive2026-07-20Mobile, WebOWXPT
r.hughes@client.co.ukactive2026-07-21Desktop, WebOWXPT